- (617) 882-7473
- 320 Lafayette Street, Salem, MA 01970
Our journey began with a simple mission: to help stranded drivers when they feel most vulnerable. We realized that getting stuck on the highway or dealing with a flat tire is stressful enough without having to wait hours for help. By focusing on rapid dispatch and clear, honest pricing, we set out to change how roadside emergencies are handled.
Today, North Shore Towing Services Inc operates with a modern fleet of recovery vehicles and a dedicated team of certified operators. We treat every vehicle as if it were our own, ensuring damage-free transport and peace of mind for every motorist who calls us. Our commitment to safety and professionalism remains the cornerstone of everything we do.
When you call for assistance, our GPS-enabled dispatch system immediately identifies the closest operator to your location. We gather key details about your vehicle and situation to ensure we send the right equipment, whether you need a flatbed, a battery jump, or lockout assistance.
Once our operator arrives, they secure the scene, assess the vehicle, and explain the plan before any work begins. This structured approach guarantees a smooth, stress-free experience from the moment you call until your vehicle is safely delivered.
We are deeply rooted in the Salem community, keeping the local roads clear and helping our neighbors get home safely. Our team understands the unique traffic patterns and local routes, allowing us to navigate the historic streets quickly when you need us most.
I hit a huge pothole that broke two of my rims at once, leaving me absolutely stuck. I called for a flatbed, and they came quickly. The driver was very attentive with my car's low clearance and used the necessary tools to make sure that no more damage happened when loading it up. He was nice and professional, and he even told me about a nearby tire shop that could help me on a Sunday. This is the service to call if you need local haulage and want someone who will take care of your car.
Millicent Taylor
I was stuck in a parking lot with a dead battery and didn’t know if I needed a tow or just a jump start. I called the service and they recommended trying their Battery Service first. The technician came out shortly and tested the battery first. It merely required a jump, which saved me from paying for car towing I didn't need. He also offered me some suggestions on when to change the battery which was useful. The whole discussion felt genuine and not salesy. Later I needed Special Vehicle Towing for an older automobile and they did the same competent job. Obviously they put the same level of care into every work, regardless of the size. Having a reliable service like this when you’re having automotive problems is very nice.
Dayna Griffin